RelativityOne Certified Professional Practice Exam

How often does the SLA state a workspace retrieval from cold storage occurs?

1. Every hour

2. Once daily

3. At anytime upon request

4. Once every five days

The correct answer is: At anytime upon request

The question is about the frequency of workspace retrieval from cold storage as specified in the Service Level Agreement (SLA). The correct answer indicates that retrieval can happen at any time upon request. This flexibility is crucial for users who may need immediate access to their data stored in cold storage without waiting for a predefined schedule. Cold storage is typically used for data that is not accessed frequently, but the SLA acknowledges that circumstances may require urgent access. Allowing retrieval upon request means that users have the ability to access their workspaces as needed, ensuring that even less frequently accessed data can be retrieved swiftly when required. The other choices suggest fixed schedules or intervals for retrieval, which do not reflect the SLA’s intention of providing immediate access upon user request. This emphasizes the convenience and responsiveness of the service in meeting varied user needs.