RelativityOne Certified Professional Practice Exam

What happens to active users when the number exceeds the limit in a repository workspace?

1. They can still access the workspace.

2. The workspace becomes inaccessible.

3. They are billed at a review rate.

4. None of the above.

The correct answer is: They are billed at a review rate.

When the number of active users exceeds the limit in a repository workspace, the billing structure often changes. Specifically, the workspace will still allow access to its features and users, but it triggers an additional charge. This billing change occurs to accommodate the extra users, reflecting that the workspace is utilized beyond its allocated user capacity. The review rate comes into play as a way to account for this additional usage in terms of expenditure. In many environments, exceeding the active user limit does not typically lock users out (thereby preventing access to the workspace) or render the workspace completely inaccessible. Pricing and billing structures are designed to support continued usage, albeit at a different rate based on the number of users exceeding the limit.